Accessibility Statement for Gardeners East Ham

Gardeners East Ham is committed to providing an accessible and inclusive online experience for all visitors, including disabled users, older people, and anyone who relies on assistive technologies. This Accessibility Statement explains the steps we are taking to improve accessibility across our website and our gardening services in the East Ham area.

Our Accessibility Commitment

Our aim is for the Gardeners East Ham website to be usable and understandable for as many people as possible, regardless of ability, technology, or environment. We are working towards meeting the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines are internationally recognised standards for improving the accessibility of websites and digital content.

By following WCAG 2.1 AA principles of perceivable, operable, understandable, and robust content, we want to make it easier for all visitors to learn about our accessible gardeners in the East Ham area and to contact us to discuss their gardening requirements.

Measures to Support Accessibility

To support accessibility on our website, we are:

Ensuring that text is written as clearly and simply as possible, so information about our gardening services in East Ham is easy to understand.

Using a logical heading structure so that pages can be navigated consistently using assistive technologies and keyboard controls.

Providing sufficient colour contrast between text and background to support users with low vision or colour blindness.

Using responsive design so that content is usable on different devices and screen sizes, including mobile phones and tablets.

Screen-Reader Support

The Gardeners East Ham website is designed to be compatible with modern screen readers used by people who are blind or have low vision. We aim to include meaningful page titles, descriptive headings, and clear content grouping so that visitors can move quickly to the information they need about our gardeners in the East Ham area.

Where images are used, we are working to provide alternative text where appropriate so that screen-reader users can understand the purpose or meaning of visual content.

Keyboard Navigation

Our website is being improved to support full keyboard navigation, without requiring a mouse. This is important for users who navigate using a keyboard, switch device, or other assistive technology.

You should be able to:

Move through interactive elements using the Tab key and Shift plus Tab.

Activate links and buttons using the Enter or spacebar keys.

Use a consistent focus order so that navigation across pages is predictable and logical.

If you experience any difficulty accessing information about our accessible gardeners in East Ham using only a keyboard, you can contact us to let us know which page and element caused issues.

Ongoing Improvements and Limitations

We are continually reviewing our website to identify and fix accessibility issues. While we aim for WCAG 2.1 AA compliance, some older content or third-party elements may not yet fully meet all requirements. When this happens, we consider alternative approaches to provide the same information or service in an accessible way.

Accessibility Feedback and Requests

We welcome feedback on the accessibility of the Gardeners East Ham website and services. If you find any barriers that make it hard to access information about our gardening services in East Ham, or if you need information in a different format, you can contact us with details of:

The page or area of the website you were trying to use.

The type of problem you experienced.

Any assistive technology, device, or browser you were using.

We will review your request and aim to respond in a reasonable timeframe. Where possible, we will work with you to provide the information or service in a way that is accessible to you.

Review of This Accessibility Statement

This Accessibility Statement for Gardeners East Ham will be reviewed regularly to reflect updates to our website, services, and accessibility standards. We are committed to making continuous improvements so that our gardening services and online information remain accessible to people in the East Ham area and beyond.